[feedback20] Last feedback entries

Exalead one:desktop v4.6.0.515 (Free) Has Large Memory Footprint

Norbert Hoeller — Mon, 01 Feb 2010 14:46:26 +0100

On a Vista 32-bit Ultimate laptop with 2GB of RAM, my typical physical memory usage is between 60-65% with a fair number of applications running. With Exalead running, physical memory usage is 90% and higher. This causes a large amount of pagefile activity when coming out of screensaver.

The actual numbers from Task Manager do not seem that bad. The Exalead tasks add up to working set of 150.5MB and 2MB of the paged pool. Firefox currently shows a 316MB working set and Word is using 720KB of the paged pool. It may be that Exalead is just one more large application that causes the system to thrash.

Exalead one:desktop v4.6.0.515 (Free) Displays Poorly in IE8

Norbert Hoeller — Thu, 14 Jan 2010 19:59:35 +0100

The 'Narrow your search' box is squished so that individual lines cannot be read or selected. In 'text only' mode, the search results are squished together. In 'text, images and extra information' mode, any extra information overlays the following entries. I have screenshots.

Enabling or disabling IE8 compatibility view mode does not make any difference that I can tell.

Exalead one:desktop v4.6.0.515 (Free) Not Indexing All Lotus Notes Attachments

Norbert Hoeller — Tue, 05 Jan 2010 18:21:13 +0100

I noticed that Exalead was finding some but not all PDFs attached to Lotus Notes documents. Searching on

source:"Lotus Notes" filetype:pdf

only finds PDFs in mail and archive databases, but not in databases based on other templates. The same problem also shows up with DOC attachments.

Exalead one:desktop v4.6.0.515 (Free) Not Indexing Notes Inbox

Norbert Hoeller — Sat, 26 Dec 2009 17:21:53 +0100

Although Exalead is indexing the Calendar and Todo views in my Notes 8.5 inbox, I cannot search on any documents that are only in the Inbox view.

I had reported a similar problem on 2008/07/24 (ticket #2711) and was informed that this problem was fixed in 4.6.0.432. I confirmed that this version resolved the problem. However, it appears to have returned.

Exalead one:desktop v4.6.0.515 (Free) Does Not Index Entire Notes Document

Norbert Hoeller — Thu, 24 Dec 2009 04:53:11 +0100

I reported a problem in August 2006 against Exalead one:desktop Pro 4.0.945.50 where some Notes documents were not fully indexed. On Sept. 7/2006, Damien Dykman indicated that Exalead was only indexed the first Body field even if the Notes document had multiple Body fields.

I reported the same issue against the free version in June 2008. Charles Rosso was able to reproduce the problem with a test database that I provided him (ticket #2455).

I just confirmed that the problem exists in 4.6.0.515. Accuracy of indexing is essential for a search engine. Is this problem recognized and if so, when will it be fixed?

If it is fixed in the Pro version, how do I go about purchasing a license? I am a one-person shop.
thanks, Norbert

Flag of China is another flag

Joe DiMaggio — Thu, 10 Dec 2009 23:11:36 +0100

Hello,
On the Exalead Search Engine main page, there's a link that says 'Other Countries'.
When I click on that link, there's a mention of China, but the flag that is shown above it, is not the flag of China.

China's flag is red with yellow stars in the top left corner.

Could you correct this?

Thank you!

Joe

Still cannot log in

truc bidule — Wed, 18 Nov 2009 22:22:03 +0100

I hate to say this, but the problem in http://feedback.exalead.com/feedbacks/326387-cannot-log-i... still hasn't been fixed for me...

Also, I encountered an HTTP error 500 when trying to add a comment to the bug I mentioned.

no RSS feed for ongoing search results

Glenn Gutmacher — Mon, 26 Oct 2009 01:38:05 +0100

You should allow people to get ongoing results from a search query as an RSS feed the way that Bing, Yahoo, IceRocket, etc. allow (or FeedMySearch.com for Google results). This is something that recruiters and investigative researchers find very useful.

Zoom for Bookmark Bar

Josh Stewart — Wed, 21 Oct 2009 22:12:25 +0200

The new zoom tool on the bookmark bar for the exalead search main page is wonderful! I appreciate your innovation in redefining the homepage.

Regexp search doesn't work

truc bidule — Wed, 14 Oct 2009 19:22:57 +0200

Here is an example that Sebastien Richard gave in another bug report:
http://www.exalead.com/search/web/results/?q=%2Fjenn.%2A%2F
This search gives 0 results (as a comparison "jenn" returns 2 million hits and "jennifer" returns 29 millions)

Note that fixing regexp search is all the more important since prefix search doesn't work either.

Exalead one desktop locking files

Norbert Hoeller — Fri, 11 Sep 2009 14:53:59 +0200

Intermittently, I have run into problems were I am unable to modify or delete files ('Access is denied'). Sometimes, rebooting solves the problem, but the problem seems to move to different files. In other cases, a reboot does nothing.

Using ProcessExplorer, I found that exalead had locked these files. Closing exalead allowed me to modify/delete the files. I am running Exalead one desktop Free 4.6.0.504.

Preferences don't save

Richard kimber — Thu, 03 Sep 2009 21:06:15 +0200

I need to set my childrens preferences to Enabled. I can do this and save the preferences, but when I reopen exalead it goes back to Moderate. WHY !! very very enoying, please put a fix in place.
Thanks, I love exalead but do need some basic serarch protection for my children.

Thanks

Richard

Long .doc files partially indexed

pana test — Thu, 03 Sep 2009 08:56:21 +0200

Exalead indexes only the first 4 or 5 pages of the .doc documents. If I search for a phrase within the first 4 or 5 pages, it works. If I search in an higher page, no result.

I made some more test: I think that the files are indexed, but the search engine manage only single words and not phrases. Always with the limit explained here above (ok for the first 4 or 5 pages, but not for the other pages).

Cannot log into Feedback.exalead.com

truc bidule — Wed, 19 Aug 2009 17:08:38 +0200

It's impossible to log into my account using the login link from feedback.exalead.com (to be more precise, logging in from here does log me onto http://www.exalead.com, but I'm still logged out from feedback.exalead.com)

I finally managed to log in by logging into http://www.exalead.com and following the link
http://feedback.exalead.com/sso?token=f54...longhexstring...

However, I think most users wishing to drop feedback wouldn't find this workaround (and if they can't find it they can't even drop feedback to say they couldn't find it!)

My browser is Firefox 3.5.2.

How to configure Exalead desktop professiopnal 4.60.0.515 to work w. lotus notes

Hendrik Timmermamn — Wed, 19 Aug 2009 09:37:12 +0200

Hello,

How to configure Exalead desktop professiopnal 4.60.0.515 to work with lotus notes?

in preferences I have

----------------
Lotus notes installation path: ? C: Programs \ lotus \ notes ?

Path to note.ini file : Ok search for it: <user> \ local \ app data \ lotus \ notes \ data \

lotus notes workspace location: a empty dropdown

local database directories (ex c:\temp): ? <user> \ local \ app data \ lotus \ notes \ data \

lotus notes password: no password has been saved

-----------------

How to do it right? How to enter the password?

every hint welcome

Timmermann

Prefix-search bug?

v982 — Sun, 02 Aug 2009 23:22:56 +0200

Prefix-search does not seem to work:

Note: "+" = 'ok' result-count (base ref), "-" = bad result-count

Case 1: (oven ready turkey product)

(No! Mere coincidence!!... hopefully! Exalead "prefix" example is Jenn*, like Jenny Turkey, really Jennie-o... which was not correctly found here either, however.)

- Web results 1-1 of 1 for Jenn* "Oven Ready Turkey" P...
- Web results 1-2 of 2 for Jenny "Oven Ready Turkey" Pro*
+ Web results 1-8 of 103 for Jenny "Oven Ready Turkey" P...

Case 2:
- Web results 1-10 of 1,983,058 for jenn*, Page 1
+ Web results 1-10 of 12,978,486 for jenny OR jenna , Page 1

Case 3:
- No document matched your search "jenn* -jenn"
+ Web results 1-10 of 9,184,317 for jenny -jenn, Page 1

Case 4:
- No document matched your search "jenn* AND -jenn"
- results 1-10 of 1,971,772 for jenn* AND -"jenn", Page 1
..."jenn.nu about"..." About Me Jenn"..."Posted by Jenn"
+ Web results 1-10 of 1,994,985 for jenn, Page 1

Case 5:
- No document matched your search "bird* -bird"
+ results 1-10 of 326,110 for birdhouse -bird, Page 1

Oui fix pre-fix?

Turning Off Suggestions

Pete Hyder — Sun, 12 Jul 2009 18:20:04 +0200

I tried exalead because I wanted a search engine WITHOUT a drop down of suggestions as I type

I found I could no longer use google because of this being forced on people when searching

Google do though give the option in the settings to disable this intrusion but I fail to see such a setting in Exalead

Bookmarks display

Stéphane Morand — Sat, 11 Jul 2009 09:03:28 +0200

With the new version, it is no longer possible to display more than 4 bookmarks (icons) per line on my personal Exalead homepage. It was very convenient with the previous version to see all bookmarks at once on the screen rather than having to scroll down. Would be nice if you could add back this preference "display 4/6/8/10 bookmarks per line". Thanks

GIVE US THE OLD WAY BACK!

Shar Johnson — Fri, 10 Jul 2009 09:12:26 +0200

I gave Exalead's Welcome page two days and I hate it more and more. Now, my so called "icons" that have a picture of the site I have put on my Welcome Page are so large I can barely see any of them without having to take the time to search for them. WHY did you do that? It's ugly AND why don't the "icons" show the picture of the opening web page as quickly as it used to? I sit and I sit waiting and most of the time, I am lucky to have eight "icons" showing the webpage. Otherwise, everything else is greyed out. Didn't you bother testing this out on a group of un-biased people? I would have been nixxing it from day one if I would have been asked to be on that board. Now I have to go look for another browser and go back to the old way of keeping my favorite sites accessible. You ruined such a good thing. IF you wanted to get creative, why didn't you make those "icons" so we could make them whatever size we wanted them to be for our use? Now that would have been a great update. Instead you ruined a great setup. Why, did anyone complain about the old setup?
This makes me sick, you make ten steps backwards with your update. Most companies try to move forward, congrats, you managed to make a huge amount of us unhappy.
What is truly hysterical is that I can't find a place to hit Send... so are you refusing to see our complaints cuz there are so many?
Shar

A klick on the bookmark....

Hinck — Thu, 09 Jul 2009 09:08:23 +0200

Dear my EXALEAD team,

you brought up a new designed page, I like it ... but one comment and complain I have.

When I klick on one of my bookmarks, this link will open in the same tab. So the EXALEAD page is been gone. Before I could configured the bookmark that way, that the bookmark link would be open in a new tab. That is the way I like it, to keep the EXALEAD page on the top! :)

Best regards, Stefan

exalead startpage

Hagen Mattig — Wed, 08 Jul 2009 21:37:05 +0200

exalead startpage = bad interface

I hate it

JE Innes — Wed, 08 Jul 2009 18:40:48 +0200

I use the Exalead start page to keep my most frequently used links. Although I've check the appropriate boxes, now when I click on a link, I go to a new PAGE not a new TAB. I lose the Exalead start page every time I click on a link. Before I kept the Exalead start page open all the time and toggled back and forth, now your engine useless to me.

In the FireFox browser (my browser of choice), all of my links are horizontal - which is great except every time I click on one I navigate away from the Exalead page. In IE, they are vertical (more useless) and opening in a new window (not tab) as well.

Looks of Site.

Donald Dutkowski — Wed, 08 Jul 2009 18:29:27 +0200

question marks appear instead of IMAGES. The commection is indeed made so the site is working but no images on mosts sites.

The Exalead search engine should be more customizable

Herrmann Doll — Sat, 20 Jun 2009 04:58:54 +0200

Dear Exalead team,

I wish to say that your search engine is the best! I have recently dropped Google as my homepage browser and added EXALEAD!

However, I wish to offer the following suggestions in order to make the Exalead search engine much more efficient, fun and more unique:

1) The option to change the homepage colour and text style (various colour and style options)

2) The option to customize the background image of Exalead (ex: uploading background images in order to further customize your own Exalead homepage)

3) The option to create an Exalead e-mail account

With these 3 potential improvements to the Exalead search engine, there will be a REVOLUTION IN THE INTERNET INDUSTRY!!!!

So please Exalead team, Make these improvements in order to increase Exalead's charisma and style!

Thank You for reading my suggestions Exalead team!

Cannot connect to Exalead Desktop offline

Jean Garez — Tue, 09 Jun 2009 07:43:15 +0200

I do not understand why I cannot connect to Exalead Desktop unless I am connected to the web. There does not seem to be offline support and it does not make sense to me. This error should only appear if I am trying to search through Exalead Desktop to the web. This started with 4.5 and it remains a problem with 4.6. I am running XP with 1 GB of RAM.

Also, i do not understand why, since Exalead is supposed to be a federating search engine why I cannot search the web and my desktop at the same time (assuming I am connected to the web). This was possible in previous versions of Desktop?

Thanks in advance for your help.

Jean Garez
Singapore