Global feedback website

Reading other requests it makes me think that it is even more important to centralize the feedback websites for the organization of your moderators.
I've seen great contributors like Michael Schönitzer being surprised and quite annoyed that some requests were slow to be categorized as "under development" or any other status.
So I think these changes in the feedback system would be greatly profitable for your organization and also for the organization of your community.
It's all about giving a real sense to the empowerment of your users and contributors, not responding in adequate time to requests just let contributors think you do not care.
And obviously if contributors think feedback is ignored or is not that important, then you will first start to notice that contributors will be less active to finally realize that good contributions will just stop.
I'd advise you to imitate the Walmart's Sundown Rule, which is in Management considered as a best practice.
But there again it's not my decision to make ;)

I didn't check the cookie bug but I agree to the idea of 1 global feedback page. I just opened feedback.exalead.de (actually I wanted to end up here) and I was surprised that there was no user registered anymore. I thought that the exalead team made a reset on the feedback page for some reason till I noticed that there are different feedback pages.

If some of you know bugzilla you know a quite common problem in bugzilla: duplicates. 1 bug is beeing entered 2, 3 or sometimes even 5 times by different people. If people don't find the bug they want to report because it isn't findable they will report it (even if it already exists in bugzilla). Now the feedback page on exalead is actually quite similar. People are reporting not much bugs I guess but new feature requests like it is beeing done in bugzilla. And folks will report them and report them unless they find a similar feature request which is already entered. But how can people find a special request if they are searching on feedback.exalead.COM but it isn't entered on this feedback page. But already exists on feedback.exalead.DE and feedback.exalead.FR

So 2 thumbs from me for this report of Mathieu Fortin! :-)

Hey guys, your idea is great but how could Exalead do it is another story.

I mean if an italian guy makes a feedback, it would be very difficult to relate to another feedback made in german for example. They would have to have translators that understand feedbacks and a big knowledge database.

Do you have an idea on how to simplify this ?

I think this could be done by an administrator of Exalead. Once a feedback has been validated, it should be translated by someone from Exalead. This would be the ideal solution.

But this would require more efforts from Exalead's team, that's why so far I've tried to translate to English feedback posted in French here by other people.
So the workaround would be contributors just like you and me translating in their comment the feedback in any language they can. I must admit that the Feedback website used here does not facilitate this.

But I really think this is a critical issue with the Feedback system in Exalead. If there was more contributors and more administrators on the different feedback this would not be a problem, but since the community of contributors is small and the administrators' team even smaller this become a very big problem.

But as you mentioned merging the systems may not be feasible, so that's why I've proposed a plan B: a global login system on the Exalead's website. I actually can't login on the French feedback website, I'm redirected to the English one because I've registered on the English one only.

I was sitting here thinking about this idea and thinking about exalead would accomplish it and well, i really really doubt it would be worth the time and efforts to translate a feedback page into a global environment. What could be presented in a more efficient manor would be creating a feed between the different langauge portals into one portal with just the most informative and most rated items being translated and shown, instead of translating every single article into every single language. When you globalize a forum you basically limit the forum to users, but combining the best and most popular messages throughout the language portals into one portal would utilize every single portal at the same time with not limits of who can come up with a great idea. I read a lot of security articles from other countries, because for one security is maybe more lax in that country but i still have to translate it. Learning methods and ideas from foreigners is the key element of learning through the internet and expanding. Smart people exist in every single culture and speak every single language. No need to shy away from one or the other, when you can combine them all and give every single culture and background and language portal the same environment for feedback and ideas. Many people like to help out or reach out, but maybe the language barrier intimidates them. Submitting great ideas in france not only gets them well known in france and gets their idea worked on to where maybe they can even help, but also gives them credibility in the community as a whole to english contributors as well as spanish contributors if implemented this way. At the same time gives everyone else in the community a chance to help that portal, because at times different portals may go through different changes and ideas, but everyone world wide still wishes to help as a whole. Just a thought though, seemed logical and way way less work load. A small team could collaborate information through a system that collects it from the portals and make sure its properly translated. With programs and automation so easily produced, a lot of the work is left up to software and little up to management...

in case of a global feedback site, a function could be implemented, that everyone who posts a suggestion has to flag the entry, which language it is and then every user could chose which languages appear - this way one global page would be enough without anyone having to deal with entries in languages he doesn't understand.